FAQ

Frequently Asked Questions

When will the Wedding Gallery be available online?
The Gallery will be available online within 30 days after the wedding.

Can our friends and family view the Wedding Gallery online?
Yes, the Proof Gallery is password protected but you can simply forward the instructions to your family and friends.

When do we receive the High Resolution Digital Images in a personalized USB Case with magnetic closure, with an engraved USB Drive and the MP4 Slideshow set to music?
Delivery of both will be within two weeks after the Gallery is available online. Once you receive the USB, while we do keep the images on file for some time, we are no longer responsible for future access to them.  It is recommended that you back up the USB to your computer.

Is it possible for our family and friends to order prints and / or other products?
Yes, they can order directly through our website and the package will be drop shipped to them.

Do we meet prior to the Wedding?
If convenient, we would like to meet you and your fiancé at our Studio prior to the wedding, to go over any final details, shot list,etc.

How do we order a Wedding Album or Parent’s Album?
We offer incredible coffee table style Wedding Albums and Parent’s Albums. Our in-house graphic designer will select the images for you, design the layout, send you a draft of the album and once approved, it will be delivered to your door in two weeks! We have digital samples for review as well as Studio Samples.

What format are the images on the personalized USB Case with magnetic closure, with an engraved USB Drive?
The images are saved in high resolution, JPEG format.

Can we print photos from the USB Drive?
Yes, you will receive a Print Release and there is no expiration date on the Unlimited Use of the images. Many of our clients use Photography by Anne for any Custom Prints, typically 8” x 10” and larger, as well as Wall Art such as Portraits, Metal Prints and Fine Art Canvas Gallery Wraps.

When do we pay the final balance for the Wedding Photography Package?
The balance is due 14 days prior to the day of the wedding.

Do the Wedding Photographers require a meal?
If you have selected the Black Label, Lowcountry or Palmetto Package, three hot dinners are requested for our team – Anne, the 2nd Photographer and our Assistant.

How many Photographers will be at our wedding?
The Tides Package includes one Photographer and one Photographer’s Assistant. The Palmetto, Lowcountry & Black Label Packages include two Photographers and one Photographer’s Assistant or more.

What if we cancel our Wedding?
All deposits are non-refundable, even if the date of the wedding is changed or the wedding is cancelled for any reason.

What kind of clothing do you wear to the Wedding?
Our team dresses professionally and appropriately for the event. Typically in all black.

Do you mind if guests other than you, take photos during the wedding?
No, we do not mind at all. However, since other cameras and flashes tend to distract the subjects, we kindly request that all guests photographing group photos wait until after we are finished.

Do you take photos while we are eating dinner?
We do not take photographs while guests are eating, unless it is a special request.

If you have any other questions, please let us know!